German for Hospitality & Gastronomy
German for hotels, restaurants & tourism – welcoming & service-focused.
Our language course German for Hospitality und Gastronomy gives your international team the everyday German they need for working in Germany – so guests feel well looked after from arrival to farewell. Participants build the vocabulary the hospitality industry relies on for reception, service and guest care, and communicate confidently with German-speaking guests and colleagues.
- Look after guests confidently and warmly in German
- Handle requests, orders and reservations reliably in German
- Resolve complaints professionally and communicate clearly within the team
and trainees in hotels,
restaurants and guest services
Online • In-person
(according to the CEFR)
Regular: 4 weeks | 2 x 4 units/week
German for hotels, restaurants & tourism – example course content
Delight your guests. Serve with confidence.
Our German for Hospitality course builds practical language skills for every stage of guest contact – from a warm welcome through reservations and service to resolving difficult situations with confidence. The programme is tailored to your business and to each participant's professional background.
Ideal for reception, service, kitchen, housekeeping and guest-service staff in hotels, restaurants and tourism who want to communicate with their guests clearly and confidently.
Reception & guest communication
- Welcome guests warmly and make a positive first impression in German
- Check guests in and out at reception and give information in a friendly way
- Recognise guests' wishes and needs quickly and respond appropriately
- Recommend hotel, restaurant and leisure services clearly
Reservations, orders & service
- Take, confirm and change booking requests and room reservations
- Take orders and respond to special requests
- Clarify prices, dishes and dietary requirements clearly
- Check key details and avoid misunderstandings
Complaint handling & difficult situations
- Stay calm and confident in challenging situations
- Take complaints professionally and resolve them with a focus on solutions
- Explain alternatives and next steps clearly
- Bring complaints to a positive conclusion
Team communication & intercultural collaboration
- Give clear instructions and pass on information reliably
- Coordinate handovers, tasks and priorities within the team
- Respond flexibly to last-minute changes
- Understand and use intercultural nuances in guest contact
Individual course formats for hotels, restaurants & tourism
German for Hospitality – learn what you need & use it straight away!
Whether in individual training or in small groups, our German for Hospitality language course gets your team ready for confident guest contact in German – at reception, in the restaurant, in housekeeping and in day-to-day service.
We tailor content, pace and focus precisely to your business – whether hotel, restaurant, café or catering.
Let us advise you on the German course for hospitality, with no obligation.
German for Hospitality – Your benefits
Practical language skills in guest contact
- Look after international guests confidently and warmly in German
- Defuse complaints reliably – without unnecessary escalation
- Communicate clearly and confidently with guests and within the team
Efficiency & service quality
- Higher service quality and noticeably more satisfied guests
- Fewer misunderstandings, errors and repeated questions
- More independent employees and less time spent by managers
Optimal for hotels, restaurants and guest-service businesses that employ international staff and want consistently professional service in German for Hospitality.
Course details in summary
Would you like to share the details of the German for Hospitality course with your HR department or your team?
Download the course summary as a PDF – including key details, how to contact us and the name of your FOKUS contact person.
4 steps to your German course for Hospitality
It’s this easy to get started with our German for Hospitality language course:
Request a consultation
Contact us with no obligation. Tell us your goals, special areas of interest and general requirements.
Individual offer
Based on your needs, we will put together a tailor-made offer, including training format, length and content.
Book course
After you confirm, we will take care of all aspects of course organisation.
Evaluation and course start
Before the course starts, we will assess your language level and set the course learning goals.
You will be given access to the FOKUS course portal and all other information needed for a successful start.
Any questions about the German course for hospitality?
Talk to us about your needs and requirements! We are here to provide individual service!
Our team will support you in choosing the optimal course format to achieve your goals.
Specialist language training for companies
Our German for Hospitality course is also available for English. Other target languages are available on request.
With a tailor-made specialist language course, you will create the ideal conditions for confident communication in an international business environment – relevant, effective and sustainable.
Discover our full range of specialist language courses for company customers.
English 
German