Diplomatic Language & Intercultural Awareness

Wir Deutschen haben in der Wirtschaft den Ruf, kalt und unhöflich zu sein.
Dies ist das Ergebnis kultureller Unterschiede, da wir im Deutschen sehr direkt formulieren.
Direktheit wird unterschiedlich aufgenommen und toleriert. Der Mangel an subtileren englischen Formulierungen erschwert uns die Kommunikation auf Augenhöhe.

Our focus in terms of content:
diplomatic expression in English
Know and take into account intercultural differences
Definition of directness
Openness-honesty-straightforwardness versus strength-hardness-recklessness
Dosage of directness depending on the situation
Say „no“ and give other „bad news“ in soft and hard ways, depending on the situation
Give and formulate feedback in a constructive way
Re-phrase things when you sense you’ve offended or upset someone
Small talk and phrases to liven up the conversation

Our trainers are: native or near-native speakers, highly qualified language trainer with many years of experience in the language industry.

Flexible, reliable and easy to book:You can register up to 9 days in advance of any workshop. Each workshop is guaranteed to take place even with only one registration. The workshop will be conducted using Microsoft TEAMS Education and FOKUS’ FELIX Online Platform.

Price: €199 per participant for each half-day workshop

Tip for your private or professional further development: The invoice can be issued to your employer or claimed by you for tax purposes.

Please note that our workshops are suitable for participants with at least a B1 level of English. If you would like to find out your language level, you can complete our free online levelling test using the following link.